Cancellation Policy

1. General Cancellation Policy

You can cancel your flight with Southwest Airlines at any time before your scheduled departure. The amount refunded or credited to you depends on the type of ticket purchased and the timing of the cancellation.

2. Cancellation Fees

Southwest Airlines offers flexible cancellation policies depending on the type of ticket purchased. Here's a breakdown of how cancellation fees are applied:

• Refundable Tickets: No cancellation fee will be charged. You will be eligible for a full refund to the original form of payment.
• Non-Refundable Tickets: A cancellation fee will apply, but the remainder of the fare will be credited toward future travel with Southwest Airlines. The amount of the fee depends on the fare rules associated with your ticket.
• Wanna Get Away® Fares: These fares are non-refundable, but you can cancel and receive credit toward a future flight within one year of the original ticket purchase.

3. Timing of Cancellation

The timing of your cancellation impacts the amount you will receive in a refund or credit:

• Canceling Within 24 Hours of Booking: If you cancel your flight within 24 hours of booking, you are eligible for a full refund, regardless of the ticket type. This applies to both refundable and non-refundable fares.
• Canceling After 24 Hours of Booking: If you cancel after the 24-hour grace period, the cancellation terms for your specific ticket will apply. Non-refundable fares will be eligible for credit toward future travel, while refundable fares will receive a full refund.

4. How to Cancel Your Flight

You can cancel your Southwest Airlines flight in a few simple steps:

1. Log in to your Southwest Airlines account on the website or app.
2. Go to the "Manage Reservations" section.
3. Select the booking you wish to cancel.
4. Click on "Cancel Reservation" and follow the prompts to complete the cancellation process.

If you prefer to cancel your flight over the phone or need assistance, please contact our customer support team at customersupport@southwest.com or call +1-1234567890.

5. Flight Cancellations by Southwest Airlines

If Southwest Airlines cancels your flight for any reason, you will be notified as soon as possible, and you will be given the option to:

• Receive a full refund to your original form of payment.
• Reschedule your flight to a later date without incurring additional fees, subject to availability.

6. No-Show Policy

If you fail to show up for your flight without notifying Southwest Airlines in advance, your ticket will be considered a "no-show," and you will not be eligible for a refund. However, you may still be able to apply for a credit toward future travel, depending on the terms of your ticket.

7. Special Circumstances for Cancellations

If you are forced to cancel due to special circumstances, such as a medical emergency, government restrictions, or natural disasters, Southwest Airlines will assess the situation and provide options for refunds or credits on a case-by-case basis. Please contact customer support for assistance under such circumstances.

8. Contact Us for Assistance

If you have any questions about the cancellation process or need assistance with canceling your booking, please contact us:

• Email: customersupport@southwest.com
• Phone: +1-1234567890
• Address: 2702 Love Field Drive, Dallas, TX 75235, USA