1. General Terms
These Terms and Conditions ("Terms") govern your access to and use of the services provided by Southwest Airlines, including flight bookings, customer support, and any related services offered through our website or mobile applications.
2. Flight Bookings and Cancellations
When you make a booking with Southwest Airlines, you agree to pay the fare and any associated fees at the time of booking. All bookings are subject to availability and may be canceled or modified according to Southwest Airlines' cancellation policy.
If you need to cancel or modify your booking, please review our Cancellation and Refund Policy. We reserve the right to charge a cancellation fee based on the fare rules and conditions associated with your ticket.
3. Payment and Pricing
By using our services, you agree to pay all charges and applicable taxes associated with your bookings. Pricing is subject to change and may vary based on availability, demand, and other factors. Southwest Airlines will provide you with a detailed summary of the charges prior to booking.
4. Refunds and Compensation
In case of flight cancellations or delays caused by Southwest Airlines, we may offer refunds or compensation as per our policy. For issues related to refunds, please contact our customer support team.
5. Liability Limitations
Southwest Airlines is not responsible for any indirect, consequential, or incidental damages resulting from the use of our services, including but not limited to personal injuries, property damage, or loss of profits. Our liability is limited to the amount paid for the affected services.
6. User Responsibilities
You are responsible for ensuring that the information you provide for booking and travel purposes is accurate. Southwest Airlines is not liable for any issues arising from incorrect or incomplete information provided by you.
You agree to comply with all applicable laws and regulations during your use of our services. Any misuse of our website or violation of these Terms may result in termination of your access to our services.
7. Changes to Terms and Conditions
Southwest Airlines reserves the right to modify, amend, or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review these terms periodically to stay informed of any updates.